FREE Delivery over £35 / 日本語対応可能

Home Delivery

*We currently only deliver to a section of mainland UK
by Next day delivery (9:00am - 3:00pm) **


 Scheduled Delivery 
£ 3.99 +vat

If you purchased over £35
£ 0  FREE Delivery

 

 

If you got the notifications by dpd (*not all customers, depends on your address),
Available to
 Select a 1hour Delivery Timeslot by the link - FREE.


*Kindly expect to receive your parcel on delivery day.
We cannot guarantee the quality of items if customers have asked the courier to change or delay the delivery date.





Delay

During the lockdown,
even though we use the trusted delivery carrier, the delivery delay should be unavoidable.
Usually the parcel would arrive the next working day or so, however kindly let us know if you haven't received your order.
Thank you for your understanding.

 

 

 


Refunds

Our policy lasts 7days.
If 7days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a refund, Please email us the reason and condition.
If anything fails to meet your expectations, we will check if we could accept of refund.
To complete your refund, we require a receipt or proof of purchase. If there is any issue,

Please contact us :  contact@matchado.co.uk 
Matchado ltd - 8 Billing Street, Chelsea London, United Kingdom SW10 9UR

 Once we accept the refund after you send us an email, your refund will be processed,
and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.